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Return Policy

We want you to be completely satisfied with your purchase from our store. If for any reason you are not, we offer a Store Credit Return Policy to ensure a smooth and convenient shopping experience.

Terms and Conditions:

  1. Store Credit Only: We offer store credit for returns, which can be used for future purchases on our website. Refunds to original payment methods are not available.
  2. Return Window: You have 7 days from the date of delivery to initiate a return.
  3. Eligibility: To be eligible for a store credit, the item must be unused, in the same condition as received, and in its original packaging.
  4. Return Process: To initiate a return, please contact our customer service team at support@shophomeoffice.com or through our online form. We will guide you through the return process and provide you with a return authorization.
  5. Return Shipping: Customers are responsible for return shipping costs unless the item received was damaged or defective.
  6. Inspection: Once we receive the returned item, it will be inspected to ensure it meets the return eligibility criteria.
  7. Store Credit Issuance: Upon successful inspection and approval of the return, we will issue store credit equal to the purchase price of the returned item, excluding any shipping fees.
  8. Store Credit Usage: Store credit will be applied to your account and can be used for future purchases on our website. It does not expire.
  9. Non-Returnable Items: Some items, such as personalized or custom-made products, may not be eligible for return. Please check the product description for specific return information.
  10. Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 48 hours of delivery to arrange for a replacement or store credit.

By making a purchase on our website, you agree to abide by this Return Policy.

If you have any questions or need further assistance, please don't hesitate to contact our customer service team. Your satisfaction is important to us, and we are here to help make your shopping experience enjoyable.